Expanded faqs (for more advanced questions)

Q. What is hosting?

A. In order for the public to view your website, you first have to house it on a server, accessible online 24 hours per day, seven days a week. It is in your interest to use a professionally set up server that is continously monitored and is in a secure environment.

Q. Are you going to put Advertisements on my page?

A. No. This is a premium webhosting service that does not water anything down through advertising.

Q. Is there a minimum contract period?

A. No, as long as you maintain your account, your cost will not go up. Once your free trial ends, your account will be billed as a month to month service. You also have the option of paying by the year and you can cancel at any time.

Q. When will I get billed for this service?

A.For the Silver, Gold, and Platinum plans you will be billed at the end of your 30-day no obligation trial (point from your sign up date). You will receive an email 21 days before your end of the trial with details on how to make payment. (Pay month to month or for a full year after your trial) You can view your invoices by logging in Here with the username and password that was emailed to you when you created your account.

Q. Will my information be kept private such as email and phone number?

A. Yes, all customer/user information is kept private and will NEVER be sold to anybody.

Q. Do you have technical support?

A. Yes, they can be reached through our Contact page

Q. Do you charge a setup fee?

A. No we do not charge setup fees.

Q. How much do the SILVER, GOLD and PLATINUM plans cost?

A. After the 30-day free no obligation trial you will begin the billing period. You will find that MillenHosting.com has very competitive pricing.

Q. How do I pay for any outstanding invoices?

You can pay for any outstanding invoices by going to our secure customer center by going to: https://millenhosting.freshbooks.com If you have any problems logging in please Contact us.

Q. How do I change/update my credit card billing information?

You can update your credit card on file by going to our secure customer center by going to: https://millenhosting.freshbooks.com If you have any problems logging in please Contact us.

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